Like our partners, we share a joint ambition to
unlock and accelerate impact, scale and
sustainability of development.
Working closely with partners, we invest with a rare mix of resources, deep expertise and on-ground experience, shaping social equity, working across SDG goals.

The Community Engagement team works with the objective of enabling social development partners to understand and access local communities so they are able to make impactful decisions and deliver services efficiently and effectively.

Their strength lies in their ability to understand and access communities in different settings within the local ecosystem. This approach is key to decisions, interventions, and services because the duration and speed of optimal community engagements vary widely based on the needs of stakeholders; and appropriate community engagement is a strategic piece in impact which cannot be done by tactical teams contracted on a short-term basis.

The team uses technology (like CommCare, ODK and SurveyCTO, Survey Solutions) to get error-free information.

The team takes pride in having the:

  • Highest in People diversity, Geographical diversity, Data diversity and Domain knowledge.

  • Rigorous Data Quality Assurance and Control Packs

  • Pan India presence with more than 1500 network associates

  • Master Trainers with multiple languages and adult training skills

  • Geographical location covered through project engagement – Pan India, Nepal, Srilanka, Bangladesh, Kenya, Turkey, Jordan and Cambodia.

They have established community-level support systems for:

  • Systems, institutions and facilities

  • Onboarding of people, service providers

  • Technology deployment

  • Disaster response

  • Operational research/ Action research / Proof of concept

  • Setting up projects or interventions

  • Community mobilisation and campaigns

    • Reaching the most vulnerable to increasing access to services, creating demand and scale for interventions

    • Identifying and collaborating with local groups, community leaders, partners and organisations for their local community needs

    • Mobilising vulnerable communities including women, children, people with disabilities, elderly or aged people, and more

  • Training and capacity building

  • Certification support

  • Quantitative and qualitative surveys deployment


Capi 2020


Capacity Assessment and Performance Index (CAPI) for Community Organisations (COs)


  • Internal – To continuously assess areas of improvement and strengthen
  • External – To understand the strengths, weakness and potential of organisations to partner with


  • Measures maturity and performance of Community Organisation (CO)
  • Measures the institutional capacity of the COs in delivering impact and achieve sustainability
  • Composite score arrived from assessment of critical dimensions of institutional capacity


  • Community Organisations – Members, Office bearers
  • Other Stakeholders – Funding agencies, Banks, Financial Institutions, Business partners, Resource Institutions

CATI – Area
Development Index


Village-level monitoring can play an important role in fostering knowledge and peer review sharing across villages in the same region (Gram Panchayat, Taluka, Zilla Parishad).

The ADI presents a new method of monitoring village development, because it expands the scope of understanding rural development– going beyond measuring physical infrastructure and livelihoods outcomes in isolation– to embed them within the multi-faceted context of SDGs inspired holistic development. Being able to focus closely on individual dimensions is an important way to find the aspects of village development that need attention, facilitating planning of policies. In other words, at a national level, ADI will provide data for policy planning and intervention.

Indicator Banks



Indicators are reinvented, poorly built and do not stack up to larger goals


CMS has collated and categorised 2000 indicators from various sources for the following sector/topics:

  • Health
  • Primary Education
  • HIV
  • Adolescent Health
  • Social and Behavioural Change Communication
  • And others

How it Works

  • Indicators are organised on – Aspect, type, source, frequency, disaggregation, link to SDGs, ease of collection, cost of collection, numerator, denominator, description.
  • For Projects/Programmes working in this area, the bank has been used to:
    • Select indicators for M&E for existing proven bank
    • Understand how they link up to their RA
  • 15 programmes have used the bank successfully to decide on indicators or modify them.



In collaboration with PRAXIS, we developed a self-administrable tool with the objective of enabling community-led organisations to measure progress in community mobilisation and its pathway towards sustainability. The COPI tool helps identify key areas related to administrative, programmatic and financial systems that need to be strengthened. It applies a five-step process: Assessment, Analysis, Planning, Action and Monitoring.

The participatory characteristics of the COPI tool help Community Organisations assess their progress from a basic stage to a vibrant stage, which determines the ability of the community to own programmes and influence outcomes of HIV prevention and vulnerability reduction.

Please reach out to us for more information.

Geographical Mapping


The ‘Geographical mapping method’ is a method developed by us to understand the most vulnerable population.

Mapping refers to a process of estimating the numbers of particular populations to be addressed by the intervention in a certain geographical area, classifying the subcategories within that population, identifying the locations and availability of each of those subcategories in that particular geographical area, and deriving basic insights.

It employs clearly understandable and verifiable procedures that can reduce potential embarrassment, ensure confidentiality, involve primary stakeholders in the data collection process, and support researchers in securing the trust and cooperation of respondents. The process involves a simple interview methodology to collect data from the key informers (primary, secondary and tertiary key informers)

The key techniques used in the study are:

  • Clean slate method
  • Snowballing technique
  • Reaching saturation point
  • Triangulation

This methodology has been scaled up and used in over 800 towns and 35,000 villages in India and across Pakistan and Canada, as well. It has reached 628,424 respondents.


Geographical Mapping


Geographical Mapping